How come?
If you contact our service due to a device and/or software error, it is always helpful, and often even necessary, that you send us certain files.
This guide will show you which files you need and where to find them.
Serial number
Please enter the serial number of your FREESTYLE system.
On newer systems, you will find this in the upper right corner at the front, below a barcode; on older systems, it is in the lower left corner on the back.
Serial number